The ADRC of Northwest Wisconsin is committed to ensuring the safety of our participants, volunteers and staff. Because we work with a population that is vulnerable to the effects of the Coronavirus (COVID-19), we are taking action to minimize the chance of exposure. We will be adjusting our service provision to meet critical needs only. Below will illustrate how it effects each of our program areas.

ADRC Nutrition Program: As of Monday, March 16th dine in meals at all 6 congregate locations in Burnett and Polk Counties will be suspended until further notice. Each of those locations will continue to prepare and deliver home delivered meals, but will no longer be open for congregate service. Any regular congregate meal recipient in need of a delivered meal is welcome to speak with their congregate meal site or call Sabrina Naglosky. This suspension will remain in place for the next 30 days. At the end of that period, or as needed before that point, the ADRC will reassess whether to continue, relax, or tighten the restrictions.


The ADRC Van program: All social group activities will be canceled immediately. These will include trips for the remainder of March and all of April. We will be reaching out to those scheduled for shopping trips to determine the necessity of these trips and act accordingly. The planning for future trips will continue so that we are ready to go when the restrictions have been lifted as determined by Public Health recommendations.

The Volunteer Driver program: As of today (3/13/20) we will continue to get people the critical medical care they require. Incoming requests will be screened to ensure only essential trips are being considered. We will seek a driver for those trips but keeping in mind it is a volunteer based program, we cannot guarantee we will have drivers available. I would encourage everyone to contact our agency as early as possible to increase the potential of securing transportation. This screening will continue until restrictions have been lifted as determined by Public Health recommendations

Caregiver Support Groups: For the months of March and April the caregiver support group will be changed to a conference call structure.

Those who are currently attending will be contacted directly and given the call-in phone number and procedures. Anyone new who is interested in attending are encouraged to contact Barb Engelhart at 877-485-2372 to receive the call-in information. We anticipate to return to our gathering structure in May pending the recommendations set forth by Public Health.

Another resource for dementia related caregivers: The state’s Alzheimer’s Caregiver Telephone Support Group meets the 4th Tuesday of every month from 10 – 11 AM. Pre-registration is required to get the call-in information. You can access that by calling 800-272-3900.

If you feel you need support beyond what is made available above please contact Barb Engelhart at 877-485-2372 to personalize to your needs.

Community Programming: All events and workshops hosted by the ADRC for the months of March and April will be postponed until an undetermined date. This includes:

  • The Stepping On fall prevention workshop currently being hosted in Amery at the Water’s Edge Apartments
  • The Polk/Burnett CCoT Transition Resource Night on March 26th at Clayton High School
  • The Healthy Living with Diabetes workshop scheduled to start in April and take place at the Larsen Family Public Library in Webster
  • 10 Warning Signs of Alzheimer’s on April 30th at St. Croix Regional Medical Center

Those who are currently registered for any of these events will be contacted for cancelation and their names will be maintained and contacted when the programs are rescheduled. Anyone with interest who is not currently registered is encouraged to call in to be added to the list for notification of the new schedule. Registrations can be directed to Carrie Myers at 877-485-2372.

Professional contacts for Information, Assistance and Benefits: We are committed to continue providing quality information and services without disruption. However, physical contact will be brought to a minimum. We will provide as much assistance as possible over the telephone. Initial contacts may become longer in an attempt to gather all pertinent information necessary to determine needs. We will continue to schedule office visits as needed but will minimize the home visits to just essential needs.

We encourage everyone to follow the CDC safety recommendations as they evolve. You can find them by utilizing information put forth from your county Public Health Department. This can be found on each county’s website. The 211 response line is also prepared to be able to field general questions about the COVID-19 situation. They are up to date on all state wide information.

The ADRC of Northwest Wisconsin is continuing to work with the Public Health Departments to create procedures to be able to continue our current programming without much interruption. This in an ever changing situation and we will continue to monitor and evaluate the best ways to meet the needs of the community while addressing all safety concerns. Questions can be directed to the individual program managers as listed in descriptions above. For general agency questions please contact Laura Neve at 877-485-2372.